What is an escape room? A new adventure game where participants are placed into a room and have to use TEAMWORK along with elements of the room to solve a series of puzzles, find clues, and escape the room within a set time limit. Each room is themed and has a unique storyline about Historical Galveston. Each person is important to solve the escape. A great new experience!!!
Are any of the rooms scary? None of the rooms are intended to scare or startle, and there are no actors in the rooms ONLY your teammates. The VR Room Mad Mind is a bit scary, but if you like VR, its always a bit scary.
Will other people be in the room with us? We do book our rooms to capacity, so if you book fewer than the rooms capacity, there is a possibility other players might join you—it is a lot of fun to work with others who have different perspectives, and it is a great way to meet people.
Is there an age restriction? Our Escape room puzzles may be too demanding for those under 12, so they may not fully enjoy the game. Children under 16 must be accompanied by an adult. For your child's safety and the enjoyment of others, we may ask that no infants or toddlers allowed, unless you book out the entire room to ensure you will not be paired with strangers.
The Escape the Raid room has ALCOHOL AND GAMBLING props that may not be appropriate for young children to see. There is NO real alcohol or gambling taking place in our rooms.
What is your refund policy? Experiences booked in advance and cancelled more than 72 hrs ahead of time will be 100% refunded. Cancellations between 24 and 72 hours in advance will receive a 50% refund; those cancelled less than 24 hrs in advance will receive no refund. During inclement weather conditions that restrict travel, all parties will be rescheduled or refunded at your request. NO SHOWS WILL NOT BE REFUNDED.
Does the Virtual Reality Room make you sick? Some people can experience motion sickness or nausea while participating in the Virtual Reality Room. We will make every effort to help you, in the event you become nauseated. We have water and ginger snap cookies for you at the room.
If you are proan to seizures or have epilepsy, this room may NOT be for you.